WE WANT ANYONE WHO VISITS THIS WEBSITE TO UNDERSTAND THAT THERE ARE MANY HOME BUILDERS THROUGH OUT THE WORLD WITH THE NAME OF ARBOR HOMES. ON THIS WEBSITE "WE ARE EXPRESSING OUR OPINION" IN REGARDS TO OUR EXPERIENCE WITH ARBOR HOMES BASED OUT OF INDIANAPOLIS, INDIANA, USA.
AS WE, THE FIRST OWNERS OF THIS HOME, WERE VERY SHOCKED TO FIND WHAT ARBOR HOMES CONSIDERED TO BE A MOVE IN READY HOME. AT THE SIGNING WE BELIEVED THE COMPANY'S REPRESENTATIVES WHEN THEY TOLD US THAT ALL OF THE ISSUES FOUND TO BE NOT WITHIN BAGI STANDARDS (BUILDER'S ASSOCIATION OF GREATER INDIANAPOLIS) OR JUST UNSIGHTLY, WOULD BE REPAIRED AS QUICKLY AS POSSIBLE. WE WERE TOLD BOTH VERBALLY AND IN WRITING THAT THE CONSTRUCTION PROCESS FROM ARBOR HOMES' EMPLOYEES, INCLUDING THE SITE SUPERVISOR, WOULD BE BUILT TO MEET OR EXCEED BAGI STANDARDS. ARBOR HOMES WOULD COMMUNICATE WITH US MOSTLY BE EMAIL, THAT WE USUALLY HAD TO INITIATE. THE MAIN ISSUES THAT WE FACED WITH ARBOR HOMES WAS THE COMPANIES REPRESENTATIVES, THAT WOULD GENERATE THE WORK ORDERS TO START THE REPAIRS AND WHEN PROGRESS WAS FINALLY HAPPENING, CONSTRUCTION REPAIR PROGRESS WOULD COME TO A COMPLETE STOP. WE WOULDN'T HEAR FROM THEM FOR WEEKS. WE AGAIN HAD TO MAKE CONTACT WITH ARBOR HOMES TO SCHEDULE ANOTHER NEEDED REPAIR FROM THE LIST OF REPAIRS THAT STILL NEEDED TO BE COMPLETED. THEIR LACK OF ORGANIZATION TO SCHEDULE REPAIRS WITH COMPLETE ACCURATE WORK ORDERS AND COMMUNICATION WITH US AS TO EXPECT CALLS SO WE COULD MAKE APPOINTMENTS WITH THE REPAIR CONTRACTORS. THEY SHOULD BE CALLING US TO KEEP US INFORMED OF WHAT WAS NEXT, NOT US HAVING TO TRACK THEM DOWN TO ONCE AGAIN GET THE REPAIRS BACK ON TRACK. MANY TIMES THEY REQUESTED TO TOUR OUR HOME TO "MAKE A NEW LIST. REALLY? WHAT HAPPENED TO ALL OF THE OTHER LISTS? AGAIN, LACK OF ORGANIZATION. THIS CONTINUED OVER AND OVER DURING THE EXCESSIVELY LONG 42 MONTHS OF RECONSTRUCTION, BUT HOW LONG ARE WE REALLY SUPPOSE TO WAIT TO HAVE OUR ARBOR HOME REPAIRED? EVERYONE HAS A RIGHT TO THEIR OPINION AS WE ARE NOT ANY DIFFERENT. WE PAID ARBOR HOMES TO BUILD US A BRAND NEW HOME AND EXPECTED TO RECEIVE A BRAND NEW HOME THAT ACTUALLY LOOKED BRAND NEW. AGAIN, ARBOR HOMES EXPLAINED TO US, BOTH VERBALLY AND IN WRITING, THAT THEY WOULD BUILD US A HOME THAT WOULD MEET OR EXCEED BAGI STANDARDS.
BUT DID THEY?
YOU ARE ABLE TO VIEW THE IMAGES OF OUR ARBOR HOME THAT WE CONTRACTED TO HAVE BUILT BY ARBOR HOMES. JUST CLICK ON THE TAB ABOVE LABELED "IMAGES" TO SEE THE ACTUAL IMAGES TAKEN ON THE DAY OF THE SIGNING AND ADDITIONAL IMAGES CONTINUING THROUGHOUT THE 42 MONTHS THAT FOLLOWED TO PERFORM THE EXTENSIVE NEEDED HOME REPAIR PROCESS.
DISCLAIMER:
THE VIEWS AND OPINIONS EXPRESSED HERE ON THIS WEBSITE, OUR ARBOR HOME, ARE THOSE OF THE AUTHORS. ANY CONTENT PROVIDED BY THE AUTHORS
OF THIS WEBSITE ARE THAT OF THEIR VIEWS AND OPINIONS ONLY.