FOR THE AUTHORS PRIVACY, THE ARBOR HOME PICTURED ABOVE IS NOT THE HOME IN QUESTION.



THE FOLLOWING IMAGES ARE THAT OF OUR ARBOR HOME AND THE EXTENSIVE REPAIRS MADE BY ARBOR HOMES TO PROVIDE US WITH THE HOME THAT WE PAID THEM FOR. THIS PAGE HAS EACH SECTION OF THE HOME CATEGORIZED BY LOCATION WITHIN THE HOME AND AN EXPLANATION UNDER EACH IMAGE EXPLAINING THE DETAILS.

INCLUDED IN EACH CATEGORIZED SECTIONS ARE THE BEFORE AND AFTER IMAGES.

BEFORE:

HOW THE HOME WAS PRESENTED TO US AT THE SIGNING. (CONSIDERED TO BE A MOVE IN READY HOME FROM ARBOR HOMES).

AFTER:

IMAGES THAT SHOW THE FINISHED HOME AFTER THE MANY MONTHS OF RECONSTRUCTION.


TO DATE, A FEW OF THE REQUIRED REPAIRS HAVE BEEN MADE ADEQUATELY, BUT NOT ALL. ARBOR HOMES HAVE INFORMED US THAT THEY HAVE COMPLETED ALL OF THE REPAIRS THAT THEY INTEND TO DO ON OUR HOME. AFTER MANY ATTEMPTS TO SHOW THAT THERE WERE STILL ITEMS THAT NEEDED TO BE REPAIRED, THOSE REPAIRS HAVE NOT BEEN COMPLETED.

ARBOR HOMES REFUSED TO TAKE ANY FURTHER ACTION TO RESOLVE THE REMAINING ISSUES.

WE HAD TO USE OUR OWN RESOURCES TO HAVE THE REMAINING ISSUES REPAIRED TO FINISH THE HOME THAT ARBOR HOMES CONTRACTED WITH US TO BUILD.


CUSTOMER ASSURANCE PLEDGE FROM ARBOR HOMES.



CLICK HERE FOR A LARGER VIEW OF THE CUSTOMER ASSURANCE PLEDGE FROM ARBOR HOMES, THEN CLICK THE BACK ARROW TO RETURN BACK TO THIS PAGE.


THE FOLLOWING IMAGES ARE OF OUR ARBOR HOME INCLUDING A DESCRIPTION OF EACH IMAGE. THIS IS WHAT ARBOR HOMES CONSIDERS TO BE A MOVE IN READY HOME. THESE IMAGES SHOW THE HOME AT THE TIME OF SIGNING AND THE CONDITION THAT ARBOR HOMES WAS WILLING TO PRESENT AS A FINISHED HOME.

INCLUDED ARE ALSO THE IMAGES OF THE HOME AFTER COMPLETING THE REPAIRS. WE WERE TOLD NO OTHER REPAIRS WILL BE DONE.

ARBOR HOMES NEVER MADE AN ATTEMPT TO APOLOGIZE FOR THE INCONVENIENCE THAT THEY CAUSED US DURING THIS LENGTHY PROCESS OF RECONSTRUCTION TO REPAIR THEIR MISTAKES OR TO FIND US OTHER LIVING ARRANGEMENTS. NOTHING, NOT A WORD DURING THIS RECONSTRUCTION PROCESS.

ARBOR HOMES LEFT US WITHOUT A KITCHEN AND TOILET FOR MONTHS AND WITHOUT SHOWERS FOR MANY DAYS.


THE AUTHORS OPINION:

WE FEEL THAT ARBOR HOMES DID NOT FOLLOW THROUGH WITH THEIR TO MEET OR EXCEED BAGI STANDARDS.



IMAGES OF THE HOME'S EXTERIOR AND GARAGE AREA AS ARBOR HOMES PRESENTED THE HOME TO US AT THE SIGNING.













IMAGES OF THE HOME'S EXTERIOR AND GARAGE AREA AS ARBOR HOMES FINAL PRESENTATION OF THE RECONSTRUCTION AND WE WERE ADVISED THAT NO OTHER WORK WILL BE DONE ON THESE AREAS.








IMAGES OF THE HOME'S FRONT ENTRY AREA AS ARBOR HOMES PRESENTED THE HOME TO US AT THE SIGNING.













IMAGES OF THE HOME'S FRONT ENTRY AREA AS ARBOR HOMES FINAL PRESENTATION OF THE RECONSTRUCTION AND WE WERE ADVISED THAT NO OTHER WORK WILL BE DONE ON THESE AREAS.









IMAGES OF THE FRONT BATHROOM HALLWAY AREA AS ARBOR HOMES PRESENTED THE HOME TO US AT THE SIGNING.




















IMAGES OF THE FRONT BATHROOM HALLWAY AREA AS ARBOR HOMES FINAL PRESENTATION OF THE RECONSTRUCTION AND WE WERE ADVISED THAT NO OTHER WORK WILL BE DONE ON THESE AREAS.











IMAGES OF BEDROOM #2 AS ARBOR HOMES PRESENTED THE HOME TO US AT THE SIGNING.










IMAGES OF BEDROOM #2 AS ARBOR HOMES FINAL PRESENTATION OF THE RECONSTRUCTION AND WE WERE ADVISED THAT NO OTHER WORK WILL BE DONE ON THESE AREAS.






IMAGES OF THE MAIN HALLWAY AREA AS ARBOR HOMES PRESENTED THE HOME TO US AT THE SIGNING.
















IMAGES OF THE MAIN HALLWAY AREA AS ARBOR HOMES FINAL PRESENTATION OF RECONSTRUCTION AND WE WERE ADVISED THAT NO OTHER WORK WILL BE DONE ON THESE AREAS.






IMAGES OF THE LAUNDRY ROOM AS ARBOR HOMES PRESENTED THE HOME TO US AT THE SIGNING.







IMAGES OF THE LAUNDRY ROOM AS ARBOR HOMES FINAL PRESENTATION OF RECONSTRUCTION AND WE WERE ADVISED THAT NO OTHER WORK WILL BE DONE ON THESE AREAS.







IMAGES OF THE KITCHEN AS ARBOR HOMES PRESENTED THE HOME TO US AT THE SIGNING.




















IMAGES OF THE KITCHEN AS ARBOR HOMES FINAL PRESENTATION OF RECONSTRUCTION AND WE WERE ADVISED THAT NO OTHER WORK WILL BE DONE ON THESE AREAS.







IMAGES OF THE GREAT ROOM AS ARBOR HOMES PRESENTED THE HOME TO US AT THE SIGNING.



















IMAGES OF THE GREAT ROOM AS ARBOR HOMES FINAL PRESENTATION OF RECONSTRUCTION AND WE WERE ADVISED THAT NO OTHER WORK WILL BE DONE ON THESE AREAS.








IMAGES OF THE MASTER BATHROOM AS ARBOR HOMES PRESENTED THE HOME TO US AT THE SIGNING.






IMAGES OF THE MASTER BATHROOM AS ARBOR HOMES FINAL PRESENTATION OF RECONSTRUCTION AND WE WERE ADVISED THAT NO OTHER WORK WILL BE DONE ON THESE AREAS.








WE UNDERWENT ALL OF THESE RECONSTRUCTION ISSUES WHILE WE WERE STILL LIVING IN THE HOME!

ARBOR HOMES NEVER MADE AN ATTEMPT TO APOLOGIZE FOR THE INCONVENIENCE THAT THEY CAUSED US DURING THIS LENGTHY PROCESS OF RECONSTRUCTION TO FIX THEIR MISTAKES OR TO FIND US OTHER LIVING ARRANGEMENTS. NOTHING, NOT A WORD DURING THIS RECONSTRUCTION, ARBOR HOMES LEFT US WITHOUT A KITCHEN AND TOILET FOR MONTHS AND WITHOUT SHOWERS FOR MANY DAYS.


THE AUTHORS OPINION:

WE FEEL THAT ARBOR HOMES DID NOT FOLLOW THROUGH WITH THEIR "CUSTOMER ASSURANCE PLEDGE" TO MEET OR EXCEED BAGI STANDARDS .


ARBOR HOMES CAN MAKE THIS RIGHT BY PURCHASING OUR ARBOR HOME BACK FROM US.




DISCLAIMER:

THE VIEWS AND OPINIONS EXPRESSED HERE ON THIS WEBSITE, OUR ARBOR HOME, ARE THOSE OF THE AUTHORS. ANY CONTENT PROVIDED BY THE AUTHORS OF THIS WEBSITE ARE THAT OF THEIR VIEWS AND OPINIONS ONLY.



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